Policies

Ticket Policy

All ticket sales are final, and refunds are not available. However, unused tickets can be exchanged for a pass valid for a future showtime.

Unless otherwise specified, all screenings and events at Hi-Pointe Theatre offer general admission seating.

Box Office Hours

The Hi-Pointe Box Office opens 30 minutes before the first screening of the day. For later screenings, tickets can be purchased starting 30 minutes after the previous show ends. The Box Office closes 30 minutes after the last screening of the day.

Ticket Prices and Fees

ALL FILMS – GENERAL ADMISSION

General Admission: $11.00
Seniors (65+ AARP): $8.00
Students: $8.00
Children: Free (7 and under)
Discount Mondays: $5.00
Double Features (i.e. two films screening back-to-back and listed as a “double feature”): $16 general admission; $14 students, and seniors.
Special Events: Ticket prices vary, see individual event descriptions for details.

Group Rates

Special group rates are available for parties of 10 or more. Contact us for more info at .

NO outside food or beverages are allowed at the Hi-Pointe Theatre

Code of Conduct

The Hi-Pointe Theatre is committed to creating a safe, respectful, inclusive, and enjoyable environment for all to experience movies and events. This Code of Conduct applies to everyone at our venue, as well as participants on our social media platforms. All guests, staff, volunteers, vendors, and press are expected to uphold the same standards.

We reserve the right to remove or ban anyone who fails to follow the Code of Conduct.

Although safety can be different for each individual related to personal preferences or expressed identities, we define it to mean an environment that is free of harassment of any kind, including:

Intimidation or threats
Inappropriate disruption of events
Hurtful language
Physical assault of any type
Inappropriate physical contact
Unwanted sexual attention
Unwanted photography or video recording
Bullying or stalking

Especially in connection to:

Race or ethnicity
National origin
Gender identity or presentation
Sex or sexual orientation
Age
Disability, medical condition, or pregnancy
Religion
Citizenship status

And of course, please do not talk or use your phone (or anything that produces light) once the lights go down unless there is an emergency.

What to Do

If you experience or witness harassment, please inform the nearest staff member immediately.

If you are asked by another guest, Hi-Pointe staff, or a volunteer to stop any harassing or disruptive behavior, stop at once—no exceptions.

Our team will handle the situation promptly.

If you feel unsafe, notify our staff, move to a safe location, and call 911. Remember, reporting to The Hi-Pointe does not substitute for notifying local law enforcement.